Roger Guse, Owner

(Pictured above from left to right) Craig Fritz, Sherry Bergman, Jeremy Nelson, Pam Cleveland (missing)

 

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by Joe Romanowski
Chairman & CEO

When we receive a new Mazak machine tool order, I call one or two people within the company to thank them for their order and any other business they may have given us with that order (like tooling, coolant, accessories, software, financing or their old trade-in).  As I do this, I have heard some wonderful testimonials from our customers.  Here is one of the most interesting.

I called Roger Guse, owner of MRS Machine, Inc. in Augusta, WI.  I thanked him for his recent purchase of two Nexus QTN 100 machines and his trade-in of two of his older Mazaks.  I asked him why he buys Mazaks?  Roger was quick to say because he’s “had good luck with them.”  Roger is an entrepreneur in the American mold.  He started in his garage a number of years ago with his first (used) Mazak.  MRS’ strength is “short run stuff” and they like the flexibility of being able to run parts on the same type of machine using the same Mazatrol conversational language anywhere in his shop. 

My call was great and the feedback positive.  Then Roger hit me with one of his Mazaks being jinxed and that he has been having problems with this machine for a number of years.  He was perplexed on what to do about it.  I asked what he wanted me to do — send a service technician?  Roger ignored my question and went on to explain that every operator he’s assigned to that machine has either become pregnant or their wife became pregnant.  In fact, the woman who is currently operating the machine just reported that she’s going to have twins (Late Breaking News... since this article was originally written we have been informed that another operator, Joe, is having twins,  this makes the second set from the overly productive Mazak).  Roger went on to chastise me for excessive Mazak productivity that was over and above the call of duty.  He asked me if Mazak was going to take responsibility for this.  Since Roger has a young shop, it’s not even an option to put an older person on that machine.  My personal opinion is that Roger is going to have to break his tradition of only hiring bright, young people and hire someone bright, but too old to get pregnant.